Omni Health

Cookie Policy

Responsible Party
Company: Omni AI Ltd
18 White Hart Mews, Telford, TF4 3FZ
England and Wales Company No. 12758009
Telephone number: +44 07735112242

Data Protection Officer
Name: Stella Poole

As of: 09/08/2020

    Cookies & Determination of Scope

  1. Cookies are information transferred from our web server or web servers of third parties to the web browser of the users and saved there for later queries. Cookies can be small files or other types of stored information.
  2. We use “session cookies”, which are only deposited for the duration of the current visit to our online presence (such as to save your login status or to use the shopping cart function and thus making possible the use of our online offering). In a session cookie, a randomly created unique identification number is deposited, a so-called session ID. In addition, a cookie contains the information about its origin and how long it should be stored. These cookies cannot save any other data. Session cookies are deleted when you end your visit to our online offering and log out, for example.
  3. The users are informed of the use of cookies within the framework of pseudonymic determination of scope within the framework of this data protection statement.
  4. If the user does not want cookies to be saved on their computer, they are requested to deactivate the relevant option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies may lead to function limitations for this online offering.
  5. Google Re/Marketing-Services

  6. Based on our legitimate interests (such as the interest in the analysis, optimization and economical operation of our online offering in term of article 6 (1) (f) GDPR), we use the marketing and remarketing services (in short “Google Marketing Services).
  7. Google is certified under the Privacy Shield Agreement and through this offers a guarantee that European Data Protection laws will be upheld (
  8. The Google Marketing Services allows us to display advertisements in a targeted manner for and on our website, to present users with only the advertisements that may potentially interest them. If a user is shown advertisements for products that they have shown interest in on other websites, we call this “remarketing”. For this purpose, when querying our and other websites on which Google Marketing Services is active, a code from Google is immediately assigned by Google and so-called (re)marketing tags (invisible graphics or code, also called “web beacons”) are integrated into the website. Using these, an individual cookie, a small file, is stored on the user's computer (technologies comparable to cookies may also be used). The cookies can be deposited by various domains, including
  9. The user data are processed under a pseudonym within the framework of the Google Marketing Services. This means that Google does saves and process the name or e-mail address of the user but processes the relevant cookie-related data using a pseudonymized user profile. This means that from the viewpoint of Google, the advertisements are not administered for concretely identified persons, but only for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly authorized Google to process this data without pseudonymization. The information collected by Google Marketing Services is sent to Google and stored on Google's servers in the USA.
  10. The online advertising program “Google AdWords” is one of the Google Marketing Services we use. In the case of Google AdWords, every AdWords customer receives a different “conversion cookie”. Cookies can thus not be traced via the websites of AdWords customers. The information collected using cookies serve for the creation of conversion statistics for AdWords customers who have decided to use conversion tracking. The AdWords customers can see the total number of users that have clicked on their advertisement and who were forwarded to a page equipped with a conversion tracking tag. They do not receive any information that can be used to identify a user personally.
  11. We can include advertising from third parties using the Google Marketing Service “DoubleClick”. DoubleClick uses cookies with which Google and its partner websites are able to change the display of advertisements based on the visits of users to this website or other websites on the internet.
  12. We can include advertising from third parties using the Google Marketing Service “AdSense”. AdSense uses cookies with which Google and its partner websites are able to change the display of advertisements based on the visits of users to this website or other websites on the internet.
  13. We can also use the “Google Optimizer” service. Google Optimizer allows us to see how various changes affect a website within the framework of so-called “A/B testing” (such as changes to entry fields, design, etc.). Cookies are deposited on the users’ devices for test purposes. Only the pseudonymized user data is processed.
  14. In addition, we can us “Google Tag Manager” to include the Google analysis and marketing services in our website and manage them.
  15. You will find additional information on the use of data for marketing purposes by Google at the overview page:, Google's data protection statement can be found at
  16. If you wish to object to this interest-based advertising by Google Marketing Services, you can use the Google settings and opt-out function:
  17. Statcounter

  18. Based on our legitimate interests, (meaning the interest in the analysis, optimization and economical operation of our online offering in terms of article 6 (1) (f) GDPR), we use StatCounter, a web analysis services which includes a tool for statistical analysis of the visitor accesses and is operated by StatCounter, Guinness Enterprise Centre, Taylor's Lane Dublin 8, Ireland. StatCounter utilizes so-called "Cookies", text files which are saved on your computer and which enable an analysis of your use of the website.
  19. The information created by the cookie on your use of this online offering is saved on a StatCounter operated server. This enables creation of user profiles of the users from the processed data, which is only used for analysis and not for advertising purposes. You can find additional information in the KnowledgeBase of StatCounter
  20. Newsletter

  21. The following information is provided to inform you of the content of our newsletter and subscription, dispatch and statistical analysis procedures as well as your rights to opt-out. If you subscribe to our newsletter, you are consenting to the receipt and the procedure described.
  22. Content of the newsletter: We send the newsletter, e-mails and other electronic notifications with advertising information (hereinafter “newsletter”) only with the consent of the recipient or with a legal permission. To the extent that within the registration for the newsletter this content is concretely defined, they represent the consent of the user. In addition, our newsletters contain information on our products, offers, specials and our company.
  23. Double opt-in and protocolling: The subscription to our newsletter is done in a so-called double opt-in procedure. This means that you will receive an e-mail after subscription in which you are asked for a confirmation of your subscription. This confirmation is necessary so that no one can register with someone else's e-mail address. The subscriptions to the newsletter are recorded to be able to trace the subscription process according to the legal requirements. This includes storing the registration and confirmation time as well as the IP address. The changes to the data you entered saved by the dispatch service provider are also recorded.
  24. In addition, the dispatch service provider can use this data in pseudonymized form for its own information, meaning without assigning it to a user, for optimization or improvement of its own services, such as for technical optimization of the dispatch and display of the newsletter or for statistical purposes to determine which countries the recipients come from. The dispatch service provider does not use the data of our newsletter recipients to subscribe them themselves or forward it to third parties.
  25. Registration data: Your e-mail address is sufficient to subscribe to the newsletter. Optionally we request that you enter your name for the purpose of a personal salutation in the newsletters.
  26. Statistical collection and analyses: the newsletter contains a so-called “web beacon”, meaning a pixel sized file that is called up by our server when you open the newsletter. During this query, initially technical information is collected about your browser and your system, as well as your IP address and time of query. This information is used for technical improvement of the service using the technical data or the target groups and their reading behaviour using the query location (using the IP address) or the access times. The statistical collection also involves the determination of whether the newsletter is opened, when it was opened and which links were clicked. This information can be assigned to the individual newsletter recipients for technical reasons. It is neither our intention or that of our dispatch service provider to observe any individual user. The analyses serve much more for recognizing the reading habits of our users and to adapt our content to them or to provide different content according to the interests of our users.
  27. The use of the dispatch service provider, implementation of the statistical collection and analyses as well as the protocolling of the registration procedure are done based on our legitimate interest pursuant to art. 6 (1) (f) GDPR. Our interest is focused on the use of a user-friendly and secure newsletter system which serves our commercial interests as well as meets the expectations of the users.
  28. Cancellation/Revocation - You can unsubscribe from our newsletter at any time, meaning you may revoke your consent. At the same time, your consents to the dispatch by the dispatch service provider and the statistical analyses are also deleted. A separate revocation of consent to dispatch by the dispatch service provider or the statistical analysis is unfortunately not possible. There is an unsubscribe link to cancel the newsletter at the end of each newsletter. If users have only registered for the newsletter and have cancelled this subscription, their personal data will be deleted.
  29. Inclusion of services and content of third parties

  30. Within our online offering, based on our legitimate interests (meaning interests in the analysis, optimization and economical operation of our online offering in terms of art. 6 (1) (f) GDPR) we use content or services of third parties to include their content and services such as videos or texts (hereinafter called “content”). This always assumes that the third-party providers of this content are aware of the IP address of the users, because without this IP address they could not send the content to the browsers. The IP address is thus required for the display of this content. We try only to use such content, the providers of which use the IP address only for the provision of the content. Third party providers can also use so-called pixel tags (invisible graphics, also called web beacons) for statistical or marketing purposes. Through “pixel tags", information such as the visitor traffic on the pages of this website can be analysed. The pseudonymized information can also be saved in the form of cookies on the user device and contain information including technical information on the browser and operating system, referring websites, visiting time and other information on use of our online offering, as well as be associated with such information from other sources.
  31. The following example provides an overview of third party providers as well as their content, in addition to links to their data protection statements, which contain additional information on the processing of data and, as mentioned here, your options for objecting (so-called opt-out):
    • If our customers use the payment services of third parties (such as PayPal), the terms and conditions and data protection statement of the relevant third-party provider apply, which can be found on the relevant websites and transaction applications.
    • Maps of the “Google Maps” service of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data protection statement:, Opt-Out:
    • Videos of the “YouTube” platform of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data protection statement:, Opt-Out:
    • External Code of the JavaScript framework “jQuery”, provided by the third-party provider jQuery Foundation,
  32. Rights of the User

  33. Users have the right to receive their information upon request that are saved about them.
  34. In addition, users have the right to report incorrect data, limitation of processing and deletion of their personal data, if applicable, to exercise their rights and in the case of assumption of illegal data processing, to lodge a complaint to the responsible oversight authorities.
  35. Users may also revoke consent with effect in the future.
  36. Data Deletion

  37. The data we store are deleted as soon as they are no longer needed for their intended purpose and if the deletion does not violate any legal storage requirements. If the data of the user are not deleted because they are required for a legally required purpose, the processing of this data is limited. This means that the data are locked and not processed for any other purposes. This applies, for example to user data that must be stored for commercial or taxation purposes.
  38. According to the legal provisions, the storage is set for 6 years pursuant to article 257 (1) of the Commercial Code (commercial registers, inventories, opening balances, annual reports, business letters, accounting records, etc.) as well as 10 years pursuant to article 147 (1) of the Tax Code (accounts, diagrams, financial reports, accounting records, business letters, documents relevant for taxation, etc.).
  39. Right to Objection

  40. Users can withdraw their consent to the future processing of their personal data at any time according to the legal provisions. The objection can be made in particular against the processing for the purpose of direct advertising.
  41. Changes to the Data Protection Statement

  42. We reserve the right to change the data protection statement due to changed legal bases or if there are changes to the service and data processing. This applies only with regard to statements on data processing. If user consent is required or parts of the data protection statement contain provisions on the contractual relationship with the users, the changes are only made with user consent.
  43. The users are asked to regularly check the content of the data protection statement.

Omni Health